Our gowns are sold exclusively through our network of Authorized Retailers. Please visit our shop locator to find an Authorized Retailer closest to you.
Frequently Asked Questions
Shipping & Retailers
How do I purchase a Paloma Blanca or Mikaella Bridal gown?
Can I buy my gown directly from Paloma Blanca or Mikaella Bridal?
We do not sell directly to the public. All gowns are available exclusively through our network of Authorized Retailers. Use our shop locator to find the nearest authorized bridal salon in your area.
Do Paloma Blanca or Mikaella Bridal sell gowns over the internet?
No. Paloma Blanca and Mikaella Bridal gowns are available exclusively through Authorized Retailers. Our Authorized Retailers have extensive knowledge of our collections and can provide expert guidance on sizing, fit, customization options, and the ordering process.
Can my Paloma Blanca gown be rushed if I have a tight timeline?
Yes. Because our gowns are produced in-house in Toronto, rush production can be accommodated. Let your Authorized Retailer know your timeframe and they will work directly with our team to determine what fees are involved and how quickly your dress can be produced.
How far in advance should I start shopping for my wedding dress?
We always recommend beginning your wedding dress search as early as possible to allow plenty of time for production, delivery and alterations. That said, we understand not every bride has a long engagement. If your wedding date is approaching sooner than you expected, we encourage you to speak with an Authorized Retailer before assuming it's too late. We're often able to accommodate shorter timelines than brides expect, so it's always worth exploring your options.
It's also important to factor alterations into your overall timeline and budget. Most gowns require some tailoring to achieve the perfect fit and your Authorized Retailer can help you plan for both the time and cost involved.
Where are Paloma Blanca store locations?
Paloma Blanca does not operate standalone retail stores. A full listing of Authorized Retailers worldwide can be found by using the shop locator.
There are no Paloma Blanca or Mikaella Bridal retailers in my area. What can I do?
Paloma Blanca and Mikaella Bridal work with top bridal salons across the globe and our retailer network is constantly growing to meet the demand of international brides. If you're having trouble locating our collection in your area, we encourage you to reach out to us directly. We're happy to discuss your options and help connect you with the most appropriate Authorized Retailer based on your location, travel plans or the specific gown you're interested in trying.
It's also worth asking your local bridal boutique if they carry Paloma Blanca or Mikaella Bridal. If they don't, letting them know you're interested can go a long way. Hearing directly from brides helps retailers understand demand for our gowns and may encourage them to consider becoming an Authorized Retailer.
How do I contact Paloma Blanca if I have a question about a specific gown?
If you need additional information or have a question about a specific gown, contact us here and you will receive a response in a timely manner. You can also reach us directly by email at custserv@palomablanca.com or custserv@mikaellabridal.com. For questions about sizing, delivery and customizations, your nearest Authorized Retailer is always the best first point of contact.
What is the price range for Paloma Blanca and Mikaella Bridal gowns?
Pricing varies depending on the style and any customizations made. Your Authorized Retailer will be happy to provide pricing for specific gowns and discuss the options available based on your budget.
Our Gowns
Where are Paloma Blanca and Mikaella Bridal gowns made?
All Paloma Blanca and Mikaella Bridal gowns are designed and handcrafted in Toronto, Canada. From design and pattern making to cutting, sewing and quality control, every gown is produced in-house at our Toronto facility.
Are Paloma Blanca gowns handmade?
Yes. Every single Paloma Blanca and Mikaella Bridal gown is designed and handmade in-house at our manufacturing centre in Toronto, Canada. Each gown is made specifically for the bride who ordered it and is never mass produced or warehoused. This ensures exceptional quality and allows us to offer customizations for every bride. Since 1937 to today, every Paloma Blanca and Mikaella Bridal gown continues to be designed and handcrafted in Toronto, Canada, carrying forward nearly 90 years of craftsmanship and tradition.
What is the difference between the Paloma Blanca Collection and the Mikaella Bridal Collection?
Both collections are designed and handcrafted in Toronto, Canada and share the same commitment to exceptional quality and craftsmanship. The Paloma Blanca Collection is known for classic, timeless elegance, while the Mikaella Bridal Collection offers a more romantic, modern aesthetic. Beyond style, the two collections are differentiated by fabric and detailing. Paloma Blanca features some of our most premium fabrics, including hand-painted lace and Charmeuse Satin, which is exclusive to the collection. Each collection offers its own unique assortment of styles, silhouettes and design details, allowing brides to discover the gown that best reflects their personal style.
Can I get a fabric swatch or purchase material from Paloma Blanca?
Yes. Fabric swatches and materials can be ordered through an Authorized Retailer. Material orders and fabric swatch requests should be addressed directly to the Authorized Retailer from whom you are purchasing your gown and they will be able to assist you with fabric samples specific to your chosen style.
How quickly can I have a dress made?
Because every Paloma Blanca and Mikaella Bridal gown is handcrafted to order, production timelines can vary depending on your wedding date, the gown you choose, any customizations requested and your Authorized Retailer's location. If your wedding is approaching sooner than expected, we encourage you to speak with your Authorized Retailer. We're often able to accommodate shorter timelines than brides might assume, so it's always worth asking about your options.
How often does Paloma Blanca introduce new styles?
New styles are introduced twice a year, typically for Fall/Winter and Spring/Summer.
Sizing, Alterations & Customization
How does bridal sizing work?
Bridal sizing differs from everyday clothing and is not standardized across designers. Because every designer uses a different size chart, we do not recommend comparing your usual clothing size to your bridal size. Your Authorized Retailer will take your measurements and use our size chart to recommend the most appropriate size for your chosen gown.
What sizes are available for Paloma Blanca / Mikaella Bridal wedding gowns?
Paloma Blanca and Mikaella Bridal gowns are ordered using our bridal size chart, which ranges from sizes 0–22. Your Authorized Retailer will take your measurements and use our size chart to determine the most appropriate size for you. If your measurements fall outside our standard size chart, your Authorized Retailer will work directly with our team to discuss the options available for your individual measurements.
Will alterations be required?
Most brides will require some alterations to achieve the ideal fit. Alterations can range from simple adjustments, such as shortening the hem, to more personalized changes based on your preferences. Some brides choose to add sleeves, an overskirt or other design details during the alterations process. Your Authorized Retailer can discuss the alterations that may be required and recommend a trusted bridal seamstress. We also recommend factoring the time and cost of alterations into your overall wedding dress budget and timeline, as this is often overlooked early in the shopping process.
Can I customize my Paloma Blanca or Mikaella Bridal wedding gown?
Yes. Because all our gowns are produced in-house in Toronto, Canada, we have full control over the production process. Every gown is made specially for the bride who ordered it and is never mass produced. This means we can make a variety of changes to accommodate your needs. To order a customized gown, speak with your Authorized Retailer about the change you are looking for.
What customizations are available for Paloma Blanca gowns?
Because every Paloma Blanca and Mikaella Bridal gown is designed and handcrafted to order in Toronto, we're able to offer a wide range of customization options. These may include neckline changes, bodice lining, sleeve additions or removals, skirt slits, detachable accessories, combining design elements from different gowns and more. Since customization options vary by style, we encourage you to speak with your Authorized Retailer, who can discuss your ideas with our team to determine what's possible for your chosen gown.
Can detachable accessories be ordered separately?
Yes. Detachable accessories, such as overskirts, sleeves, bows, scarves and detachable trains can all be ordered separately through an Authorized Retailer. If you've already placed your gown order and later decide you'd like to add one of these accessories, your Authorized Retailer can still place that order for you.
Existing Orders
When can I expect my Paloma Blanca or Mikaella dress to arrive?
Estimated arrival dates vary depending on the details of your individual order, including your Authorized Retailer's location and any customizations made to your gown. Your Authorized Retailer will have the most up-to-date information regarding your gown's estimated arrival date and can keep you informed throughout the ordering process. We recommend placing your order as early as possible to allow sufficient time for production, delivery and alterations before your wedding day.
Who should I contact about my order?
For questions regarding your order status, making changes to an existing order or any other order-related inquiries, please contact your authorized retailer directly. They will be able to provide the most up-to-date information and assist you with your request.
About Us
When was Paloma Blanca founded?
The company was founded in 1937 by Manny Bernstein under its original name, Blue Bird Dress of Toronto. It was later taken over by his brother, Harry Bernstein, who eventually introduced his two sons, Marty and Shimmy, to the business. Today, Paloma Blanca remains family owned and operated, with the third generation actively involved in the company, including Marty’s children, Mikaella and Brandon.
How many Authorized Retailers does Paloma Blanca have worldwide? What countries are your gowns available in?
Paloma Blanca and Mikaella Bridal gowns are available through hundreds of Authorized Retailers across Canada, the United States, England, and Ireland, with select retail locations in Australia, Mexico, and Dubai. To find the retailer nearest you, please visit our shop locator.
Real Brides & Media
I was a #palomablancabride / #mikaellabride! How can I be featured on one of your social media channels?
We'd love to see your wedding photos and hear your story. Submit your photos and story through the Real Brides page on our website for the chance to be featured on our website and social media channels. If you prefer, you can also email your photos to brides@palomablanca.com or brides@mikaellabridal.com
Do you have any recommendations for shapewear?
Shapewear is not one-size-fits-all. The best option depends on your gown's silhouette, fabric and neckline, as well as your personal preferences. If you're unsure where to start, our wedding dress shapewear guide explains the different options and how to choose the one that's right for you.
I want to feature Paloma Blanca and/or Mikaella Bridal in my magazine or blog. Can I receive more information and photos for my article?
We welcome editorial inquiries from magazines, blogs and other publications. Please contact social@palomablanca.com with details about your feature and a member of our team will be in touch.
Retailers
How can a bridal salon become an Authorized Paloma Blanca Retailer?
To become an Authorized Paloma Blanca Retailer, please complete the Become a Retailer form on our website. Once submitted, a member of our team will contact you to discuss the next steps. We work with top bridal salons across the globe and are passionate about growing our Authorized Retailer network.
